Terms of Service

1. Agreement to Terms

By accessing or using GenuWell's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

GenuWell provides educational nutrition consultation services focused on:

• Weight management guidance
• Dietary planning and meal suggestions
• Lifestyle nutrition coaching
• Nutrition education and support

Our services are informational and educational in nature. We do not provide healthcare services, diagnosis, or prescriptions.

3. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent that you meet this age requirement.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account information
• Use our services only for lawful purposes
• Not misrepresent your identity or affiliation
• Not interfere with the proper functioning of our website

5. Consultation Services

Our consultation services are provided for educational purposes only. The information and guidance provided:

• Are not a substitute for professional healthcare advice
• Should not be used for diagnosis purposes
• Are based on general nutritional principles
• May need to be adapted to individual circumstances

6. Booking and Cancellation

When booking consultation services:

• You agree to attend scheduled appointments or provide advance notice of cancellation
• We reserve the right to reschedule appointments if necessary
• Cancellation policies will be communicated at the time of booking

7. Intellectual Property

All content on our website, including text, graphics, logos, and materials, is the property of GenuWell and protected by intellectual property laws. You may not:

• Reproduce or distribute our content without permission
• Use our trademarks or branding without authorisation
• Create derivative works based on our materials

8. Limitation of Liability

To the fullest extent permitted by law, GenuWell shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Any damages arising from your use of our services
• Actions taken based on information provided through our services

9. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy or completeness of information provided
• The suitability of our services for your specific needs
• Uninterrupted or error-free service
• Specific outcomes or results

10. Indemnification

You agree to indemnify and hold GenuWell harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites.

12. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good faith negotiations. If resolution cannot be reached, disputes will be subject to the jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the modified terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

GenuWell
18 London Road, Croydon CR0 2TA, United Kingdom
Phone: +44 20 3871 6123
Email: [email protected]